Credit Cards, PayPal and other types of payment Currently I accept online credit card payments through PayPal. Recently PayPal simplified their process so that new users no longer need to establish a PayPal account, they simply enter their credit card info and that's it. In the case you don't want to use PayPal or just prefer to make your purchase over the phone please give me a call at (714) 842-9210. Return
Shipping Methods Within the USA I ship via USPS Priority Mail for balancers and First Class Mail for Visual Alerts and small tools. International shipments ship Air Mail or Priority Mail. For USA shipments the cost is included in your purchase price. A tracking number is always available for the asking. Their performance has been very good. If you would like another carrier please let me know and I will quote any additional cost. Return
How quickly do you ship? I try to have everything in stock all the time other than custom built items. Normally orders placed before 1 pm PT will ship the same day otherwise they will ship the next business day. Return
What about Non-USA Shipments? I have shipped my products all over the world from Australia and China to the Republic of Georgia. The USPS does a great job of getting them there. You'll find International shipping rates on all of the product pages. Return
What if my bike isn't listed? If you aren't sure which balancer will work for your application please email marcparnesproducts@gmail.com or give me a call in the shop at (714) 842-9210. Return What if I need more weights? Weights ordered with a balancer are shipped prepaid. If you need additional weights simply email me with the quantity you'd like and your zip code and I'll get back to you with a quote. Return
What kind of bead breaker do you suggest? There are many bead breakers on the market. A Google search will bring up many choices Return
What can I use for a stand? I've seen all kinds of creative ways of supporting my wheel balancer. The only basic rules are that each side be supported at the same height, that the height be greater than the radius of your largest wheel and that the supports be strong enough to support your wheel and balancer assembly safely. I like to use a set of jack stands available at most of the mass merchandisers. Return
What do you know about the Harbor Freight Tire Machine? Posts I've seen from guys that have purchased this machine seem to indicate that they are pretty satisfied with it. Some of them have upgraded to the MojoLever and Mojoblocks. Otherwise they seem to like it. Update: I haven't seen them advertising it lately. Return Don't the wing screws throw the balance off? In a word, No. Simply orientate the wing screws 180 degrees from each other so they cancel each other out. In other words, point one up and one down. Return Any tips for changing tires? The very first thing I suggest to callers looking for tips is to go down to their local NAPA auto parts store and get a gallon of RuGlyde rubber lubricant. This stuff is magic for removing and installing tires. I put some on a sponge and smear it on the bead when removing and installing the tire. It works wonders! My second tip if you're going to be changing tires manually, is to get the 3 piece set of MotionPro tire irons which is their part# 08-0049. A third tip is to take an old soft vinyl dish washing soap bottle and cut it up into strips about 2" wide. They make perfect rim protectors you can use between the rim and the tire iron so you don't scratch your wheel. Return Where to get spoke and clip-on weights? I saw a few nice sets on Amazon. Return Where can I get a better mount/dismount bar for my tire machine? Check out Mitch's MojoLever. I have one and it really works! Return What is the ABEC rating of the bearings you use? They are ABEC 3 bearings custom made with a .502" bore and special lubricant to reduce friction. Return What if I drop a cone and damage the tip? If the tip is damaged so that it will no longer fit on the shaft then please send it to me and I'll repair it for you. It takes a special .502" reamer to clean up the bore which I have. Please give me a call at (714) 842-9210 for mailing instructions. Return |